EMC recently participated in sponsoring an AIIM survey report titled “Process Evolution: moving your business from paper to PCs to tablets”. In the report, it surveyed individual members of the AIIM Commnunity, focusing the questions around where companies are in terms of moving processes to a paper-free environment. There are several technology factors that are exploding right now – social, mobile, governance. and the cloud that are certainly impacting how businesses look at the future of automation in their organization.
Here are just a few of the key findings that are highlighted in the report.
52% of respondents report that administrative staff in their organization would be a third or more productive if their processes were work-flowed using scanned forms and documents,with automated data capture.
70% consider that the use of scanning and capture improves the speed of response to customers, suppliers, citizens or staff by three-times or more.
67% of respondents consider mobile technologies to be important or extremely important to improving their business processes.31% consider tablets to be more important than smartphones, with 24% seeing smartphones as more important.
While two-thirds acknowledge the importance, over three-quarters have made no progress towards mobile-enabling their business processes. 20% have sound security reasons, 32% have evaluated but not made a move, and 24% haven’t even thought about it.
Only 30% of organizations have effective rules and policies regarding the security of data on company-issued mobile devices and on personal mobile devices. 70% have rules but only 30% of respondents feel they are being actively used and enforced.
Half of responding organizations would consider adopting a 3rd party or Government cloud system for active content management, although most (35%) are waiting for security and reliability to mature.
You can download the full report from EMC.com – click here. If you are interested in learning more about what your organization should be considering when it comes to process evolution, AIIM has a 1-day content management boot camp seminar coming up in May. The seminar will be coming to several cities including Houston, Dallas, Denver, Anaheim, Bellevue WA, and San Francisco. It is a great venue to learn new approaches to managing content and process in the new era of mobile, social and cloud, network with your peers, and walk away new ideas and planning tools.
About Bill Galusha
I’m a Principal Product Marketing Manager in the EMC Information Intelligence Group. My primary focus is with the EMC Captiva intelligent document and data capture products and solutions, although my knowledge spans into many other product lines including EMC Documentum xCP and Document Sciences.
My past work and experience has included lead roles in Product Management, Product Marketing, Quality Assurance, along with some time in sales as well. I’ve launched several successful software applications including one of the first Web-based eForm management solutions called Cardiff LiquidOffice, which in subsequent releases we expanded it beyond eForms to include workflow, process monitoring, integrated search, and more.
Other interesting projects I’ve managed have included an image-based signature verification technology that was developed while I was at Mitek Systems and launched in partnership with Harland.
I regularly speak at EMC user groups and industry conferences, and I’ve published several technical and business white papers, and articles.